Refund Policy

Last updated: 27 Sep 2026

14-day refund, no questions asked.

• If you are not happy with the Year Pass, you can get a full refund within 14 days of your purchase date. You do not need to give a reason, and there is no fee.

How to ask:

1. 1.Find your order number in your receipt email, or at Lemon Squeezy My Orders: https://app.lemonsqueezy.com/my-orders (log in with the email you used at checkout).
2. 2.Email tabatame.app@gmail.com from that email address, with the subject "Refund" and your order number. You can also reply to your receipt email.

• We issue the refund through Lemon Squeezy, our merchant of record, within 3 business days of your request. It goes back to your original payment method. Your bank may take up to 10 days to show it.
• After the refund, your license key is disabled and the app goes back to the free plan on all your devices. Your training log stays on your account.
• After 14 days: we still refund if you were charged twice, if the pass never worked and we could not fix it, or wherever the law requires it. Other requests are at our discretion.
• Please contact us before opening a dispute with your bank. We will sort it out faster.
• There is nothing to cancel. The Year Pass is a one-time payment and does not renew.